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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C Vill

C Vill

October 22, 2025

2  out of  5
rating by C Vill
"The receptionist/office manager was not professional, not respectful and needs either a major customer service training or terminated. I plan to take my business somewhere else just so I don’t have to deal with her."
We responded:
"C Vill: Thanks for sharing your thoughts on your initial office phone call. I'm sorry you had a negative experience while attempting to secure an appointment. After our personal insurance in-office review shortly afterwards, we were able to meet your goals to provide the proper coverage while finding ways to reduce costs. I wish you could have felt comfortable enough to share your thoughts after we concluded our business; however, I don't want to dismiss your feelings and am willing to seek further input to make sure this incident remains the exception rather than the rule. I hope it would be alright if you could reach out to me personally so I would have a better understanding that would assist me to address these concerns. Sincerely, Ned Gardner "
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Mare zee

April 18, 2021

5  out of  5
rating by Mare zee
"Best darn person and insurance man in t h e West."
Profile photo of Ron Kaplan

Ron Kaplan

December 22, 2018

5  out of  5
rating by Ron Kaplan
"I've been a customer at Ned's agency for a few years, and find Ned and his employees to be very sincere, personable, respectful, and, most certainly, knowledgeable about their business. Everyone works hard, which includes doing their very best to fully and skillfully (which includes very detailed--and accurate with those details take care of your insurance needs. They surely take pride in being so thorough. Ned is a great guy, who I know works hard, as he has been there on a number of occasions to even answer my call after hours! Karen Desantis is just the best, and truly, again, is so completely detailed and thorough. In addition to being very helpful, she was kind enough when a car accident landed me in the hospital to call and see how I was doing. PLUS, while I was in the hospital, she was making the needed arrangements with the body shop & rental car agency so that everything would go smoothly when I was discharged. Which is what happened. BTW, the owner and his assistant at Prime Auto Works' repair facility couldn't say enough good things about Karen and Ned's agency. The other employee, Brianna, I haven't worked with much, but she certainly is courteous and helpful, and if Karen and Ned say she does excellent work, then she does!"